Refund Policy

Draft placeholder — the final document will be published before launch.

The short version

Adventure packs (10 adventures for $5.99, 50 for $16.99) are one-time purchases — not subscriptions. Nothing renews, nothing recurs, and there is no account to cancel to stop charges.

Changed your mind?

If you bought a pack and it's still (almost) unused, email us at support@drawventure.app from your purchase email within 14 days and we'll refund it in full. No forms, no hoops.

Adventures you've already played

An adventure is consumed when your child completes its mission, so we can't refund adventures that have already been played. That said, we're humans: if something went wrong — an app error ate an adventure, you were charged twice, anything that feels unfair — write to us and we'll make it right.

How refunds arrive

Payments are handled by our payment provider, Lemon Squeezy, as the merchant of record. Approved refunds go back to your original payment method, typically within 5–10 business days depending on your bank.

EU & UK customers

If you live in the EU or UK, your statutory withdrawal and consumer rights apply and are honored where applicable — this policy adds to them, it never takes away from them.

Contact

support@drawventure.app — include the email address you used to purchase so we can find your order quickly.